Licensed by the Central Bank of Nigeria · Deposits insured by the NDIC
Banking Personal Banking Business Banking Loans Investment Savings About Viscount Support Log in Open an account
About Viscount

A bank built for the ones who start small and refuse to stay small

Viscount Microfinance Bank Limited is a Tier 1 Unit microfinance bank licensed by the Central Bank of Nigeria, headquartered in Abuja and serving individuals and growing businesses across Nigeria. We exist to give the people and businesses that larger banks keep waiting a bank that is fast, transparent and properly regulated.

CBN MFB code 051126 Deposits insured by the NDIC Head office in Wuse 2, Abuja
The Viscount Microfinance Bank team at the Abuja head office
051126CBN microfinance bank code
Tier 1 UnitLicence category
AbujaHead office, 13, Yalinga Street, Off Ademola Adetokunbo, Wuse 2, Abuja, FCT
₦2mNDIC cover per depositor
Why we exist

Nigeria's economy runs on people the banking system was not built for

The trader who opens before dawn, the logistics firm meeting payroll on the 25th, the founder who signed the lease before the money landed. Most of Nigeria's jobs and output come from small businesses and self-employed people, and most of them are either unbanked or under-served by institutions designed for someone else.

The Central Bank of Nigeria licenses microfinance banks specifically to close that gap: to mobilise savings from, and lend to, the individuals and small enterprises that larger banks overlook. Viscount was founded to do that job with the tools the job now demands: an account opened from a phone, transfers that clear in seconds, credit decided on evidence, and every charge shown before it is incurred.

A market trader at her stall
What we hold ourselves to

Four commitments that show up in every product

These are not values on a wall. Each one is a design rule that decides what we build and what we refuse to.

Priced in the open

Every fee, rate and tax is shown before you confirm and itemised on your statement. If a charge is not on the screen, it does not exist.

Decided on evidence

Credit, limits and upgrades are decided on what your account shows, not on who you know. We tell you what we looked at.

Controls in your hands

Limits, rules, roles and locations are set by you and enforced by us. The bank holds the line you drew.

A regulator behind every promise

We are supervised by the CBN and insured by the NDIC. Every commitment on this site can be escalated to someone who is not us.

A Viscount team member at his desk
How we work

Built in-house, on Nigeria's own rails

Viscount's core banking platform, mobile app and business tools are designed and built by our own team in Abuja. Owning the technology is how we ship a control a customer asked for in weeks rather than waiting for a vendor's roadmap.

  • NIBSS Instant PaymentEvery transfer to or from another bank travels on the national instant-payment network with a session ID, the same rail as any Nigerian bank.
  • BVN and NIN at the doorIdentity is verified against the national registers before an account is opened, under the CBN's tiered KYC framework.
  • Verve cards, Nigerian schemeDebit cards are issued on Verve, accepted at every ATM and POS in the country, and controlled entirely from the app.
  • West Africa Time, everywhereEvery cut-off, rule window and statement line is in WAT. There is no server somewhere else deciding what day it is.
The Viscount Group

The banking arm of a wider financial services group

Viscount Microfinance Bank is the licensed deposit-taking institution within the Viscount Group. Each arm of the group is separately licensed and regulated for what it does; the bank's deposits and lending sit only with the bank.

Banking

Viscount Microfinance Bank Limited. Accounts, savings, deposits, credit and business banking, licensed by the CBN and insured by the NDIC.

Insurance

Cover for the assets and people the bank finances, arranged through the group's insurance arm under its own regulatory licence.

Payments

Collections, disbursements and merchant acceptance for businesses, integrated with the bank's accounts and settlement.

Digital commerce

Marketplace and asset platforms that bring the bank's credit to the point where a customer buys a vehicle, equipment or stock.

Governance and regulation

How a microfinance bank is held to account

A bank licence is a set of obligations, not a badge. These are the ones that govern Viscount, and they apply whether or not a customer ever reads this page.

Licence
Licensed by the Central Bank of Nigeria as a Tier 1 Unit microfinance bank under the Revised Regulatory and Supervisory Guidelines for Microfinance Banks, code 051126.
Board and management
Directors and senior officers are subject to the CBN's fit-and-proper approval before appointment. The board oversees risk, audit and credit through committees that meet on a fixed calendar.
Prudential supervision
Minimum capital, liquidity ratios, single-obligor limits and loan provisioning are set by the CBN and examined on-site. Returns are filed with the regulator on the schedule it sets.
Deposit insurance
Deposits are insured with the Nigeria Deposit Insurance Corporation, currently up to ₦2,000,000 per depositor, across savings, current and fixed deposits. The NDIC also examines the bank.
Consumer protection
Bound by the CBN's Consumer Protection Framework and Regulations: disclosure before commitment, fair treatment, a complaints process with deadlines, and escalation to the CBN after fourteen working days.
Anti-money-laundering
Customer identification, transaction monitoring and reporting to the Nigerian Financial Intelligence Unit under the Money Laundering (Prevention and Prohibition) Act and CBN AML/CFT regulations, with records retained for the statutory period.
Data protection
Customer data is processed under the Nigeria Data Protection Act. We collect what the account needs, encrypt it at rest and in transit, and never sell it. A privacy notice sets out exactly what we hold and why.
Audit and whistleblowing
Internal audit reports to the board, and the accounts are audited annually by an external firm approved under CBN rules. Staff and customers can raise concerns confidentially through the whistleblowing channel, including to the board directly.
People

A team that builds the bank it would want to use

Viscount is run from Abuja by a team that spans banking operations, credit, compliance, product and engineering. Most of the people who build the app are also its customers, which is why a slow screen or an unexplained charge tends not to survive long.

  • LeadershipThe board and executive team are listed, with their CBN-approved roles, on the Leadership page.
  • CareersWe hire in operations, credit, compliance, engineering and design, in Abuja. Open roles are on the Careers page.
  • DevelopersBusinesses that want to build on Viscount's accounts, transfers and webhooks will find the documentation on the Developers page.
Find us

Head office and how to reach us

Registered name
Viscount Microfinance Bank Limited
Head office
13, Yalinga Street, Off Ademola Adetokunbo, Wuse 2, Abuja, FCT, Nigeria
Regulator
Central Bank of Nigeria · MFB code 051126
Deposit insurer
Nigeria Deposit Insurance Corporation
Customer support
support.viscountbank.com · 7am – 8pm WAT, every day
Complaints escalation
CBN Consumer Protection Department, after 14 working days
Questions

About Viscount

What is a microfinance bank?
A bank licensed by the Central Bank of Nigeria to take deposits from and lend to individuals and small businesses, under its own set of prudential and conduct rules. It is supervised by the CBN, insured by the NDIC, and subject to the same anti-money-laundering and consumer protection regimes as any other Nigerian bank. What differs is the mandate: microfinance banks exist to serve the customers larger banks under-serve.
What does "Tier 1 Unit" mean?
It is the category of microfinance bank licence Viscount holds under the CBN's guidelines, which set the minimum capital and the geographic scope for each category. Every category is a full bank licence with NDIC-insured deposits; the categories differ in where a bank may operate physically, not in how it is regulated.
Is Viscount a bank or a fintech?
A bank. Viscount holds its own CBN licence, issues its own NUBAN account numbers, insures its own deposits with the NDIC and lends its own balance sheet. We build our technology in-house, which is what people usually mean by fintech, but the accounts, the money and the accountability are a bank's.
Who owns Viscount?
Viscount Microfinance Bank Limited is the banking arm of the Viscount Group, a Nigerian financial services group. Ownership and directors are disclosed to the CBN and set out in the bank's annual accounts, and changes in significant shareholding require the regulator's prior approval.
Where can I bank with Viscount?
Anywhere in Nigeria, from the app or internet banking. The head office is in Abuja; day-to-day banking does not require a visit, and customer support is provided through the support portal every day between 7am and 8pm WAT.
How do I raise a concern about the bank itself?
For a complaint about your account or a transaction, open a ticket on the support portal. For a concern about conduct, ethics or compliance, use the whistleblowing channel, which reaches internal audit and the board and can be used confidentially. Either can be escalated to the CBN.
Bank with us

Banking the bold

For the ones who start small and refuse to stay small. Open an account from your phone, and bring your business when it is ready.