Terms and Conditions

Last updated: 9/1/2025

1. Service Description

Viscount MFB provides mobile banking and utility payment services through our digital platform. We offer a range of financial services designed to make your banking experience convenient, secure, and efficient.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

2. User Account

To use Viscount MFB services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the confidentiality of your account credentials
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use of your account

3. Financial Transactions

When using Viscount MFB for financial transactions, you agree that:

  • All transactions are final and subject to our transaction policies
  • Transaction fees may apply as per our current rate schedule
  • We are not responsible for unauthorized transactions if not reported promptly
  • Transaction limits may be imposed for security reasons

4. User Conduct

When using Viscount MFB, you agree not to:

  • Engage in fraudulent or illegal activities
  • Attempt to breach system security
  • Use the service for any unlawful purpose
  • Interfere with other users' experience
  • Share false or misleading information

5. Intellectual Property

All content, features, and functionality of Viscount MFB are owned by Viscount Microfinance Bank and are protected by intellectual property laws. You may not:

  • Copy, reproduce, or distribute our content
  • Create derivative works based on our service
  • Use our trademarks or logos without permission

6. Limitation of Liability

Viscount MFB is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or revenue
  • Interruption of service
  • Any damages arising from use of the service

7. Termination

We may terminate or suspend your account at our discretion, with or without notice, for:

  • Violation of these Terms of Service
  • Suspicious or fraudulent activity
  • Failure to comply with our policies
  • Any other reason we deem appropriate

8. Dispute Resolution

Any disputes shall be resolved through arbitration in accordance with the laws of Nigeria. By using Viscount MFB, you agree to submit to the jurisdiction of Nigerian courts.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our platform. Continued use of the service constitutes acceptance of updated terms.

10. Contact Information

For any questions about these Terms, contact:

Viscount Microfinance Bank
Email: support@viscountmfb.com
Phone: +234 800 VISCOUNT

© 2025 Viscount MFB. All rights reserved.